I just wanted to let you know how incredibly grateful my wife and I are for the immediate response your company offered us on New Year’s Eve Day! The two men who came out to our house and diagnosed the problem with our pump were so helpful.
The fact that they could be so honest in reassuring us that our pump was not broken, but had simply disconnected from the pipe, as a breath of fresh air (how many other companies would have tried to sell us a new pump, knowing full well that the existing pump was perfectly fine?) I can’t tell you how impressed I was with the way they managed the problem.
Anyway… I just wanted to say thank you to you, and to the guys.
I will proudly spread the word to my friends and neighbors.
Best wishes for a happy and healthy new year.